Payson, UT HVAC Services

"Ben did a spring air conditioner tune up and checked my whole system. He was very thorough and checked everything out. He cleaned the outside fan, checked all the electronics, and more. Ben was very knowledgeable and friendly, and took the time to explain everything. He found a wiring mistake with my thermostat that I didn't even know was a problem, but he just fixed it and it made everything work even better. He had good recommendations for air filters. I appreciate him taking the time and doing a thorough job. Would definitely recommend to anyone, and I would be happy use this company again."

"These guys are worth it. I do t do reviews often, but do when the good news should be shared. Just go with them"

"We recently had a new HVAC system installed, and we couldn't be happier with the system. From start to finish, Nate and Ben, (they really are COOL GUYS) were professional, trustworthy and went above and beyond to make sure everything was done right. They took time to explain our options clearly, answered all of our questions, and never tried to upsell us on things we didn't need. The installation went smoothly with great attention to detail. They respected our home, cleaned everything up afterward, and made sure the new system was running perfectly before they left. They even fixed some stuff that wasn't done right from the previous installers at no extra cost. We highly recommend this company to anyone needing HVAC services or installation. Thanks COOL GUYS!"

"These guys are amazing! Quick to respond, arrived on time, and quickly and easily fixed the problem. They know their stuff. Will always call them for my HVAC needs in the future."

"About seven years ago, I replaced my entire AC system. Over the past couple of weeks, it couldn’t keep the house below 80 degrees—it was barely working. Deep down, the last thing I wanted was someone trying to pitch a full replacement. I live in City Center, so I searched for AC HVAC services on Google Maps. The Cool Guys stood out with a perfect 5-star rating. In desperation, I sent them a text. Nate responded within minutes and was available that same evening. It was incredible—he arrived quickly and diagnosed two separate issues, both of which he fixed on the spot. He even had the new capacitor I needed with him, which felt miraculous since mine was completely shot. On top of that, my NEST thermostat had been throwing a system error (N262) ever since I installed it last month. The common wire needed to be connected at the furnace. In about 30 minutes—and for an incredibly reasonable price—we went from misery to something that felt like paradise. I can’t recommend The Cool Guys enough. Nate was amazing, even taking the time to answer my son’s questions about how the system worked and why. If you’re in Northern Utah County and your AC or furnace isn’t working the way it should, call or text Nate."

"These guys are great. Starts with their knowledge and really hits home with their honesty. You never feel like you are being taken advantage of and they are actually giving you the BEST price and best effort with everything they do. You will be glad you finally have a guy you can trust!"

"Ben was professional and knowledgeable. He got my furnace fixed and working well for the cold season. Ben was thorough with his diagnosis and offered best practices for me to extend the life of my furnace. I couldn’t ask for a better experience"

"I bought a three-way mini split and needed it installed, I called the cool guys and had no trouble with getting that done. They did an amazing job. Very professional and prompt, in fact, I will hire them to come back and fix the job of The first mini split I had installed. by someone else! Highly recommend these guys… do yourself a favor hire the job done right the first time hire the cool guys"

"I had a great experience with the Cool Guys when my furnace stopped working. It was throwing a couple error codes and I wasn’t sure what was going on, especially with how cold it’s been. Nate and Ben came out and were awesome to work with. They were professional, friendly, and really knew their stuff. They quickly diagnosed the issue, explained what the codes meant, and got everything fixed the right way. While they were inspecting everything, they found a large chunk of metal inside the unit that was starting to rust and would have led to major issues down the road if it hadn’t been caught. I’m really grateful they were thorough enough to catch something like that early. They also noticed my air filter was dirty and swapped it out while they were there, which I really appreciated. It’s little things like that that show they actually care about the system running properly and about their customers. My furnace has been working perfectly since they left. The whole experience was smooth, stress-free, and honestly way better than I expected. Highly recommend the Cool Guys, and if you can request Nate and Ben, do it — they did amazing work and took great care of us."

"Really good guys, thanks so much. Fair pricing, would use again."

"I had a great experience with Cool Guys HVAC while finishing my basement. Nate went above and beyond to make sure everything was done right. He was professional, punctual, and took the time to explain the work and answer all my questions. The HVAC work was clean, efficient, and you can tell he really cares about the quality of his work. My basement is now comfortable and properly set up thanks to his attention to detail. Highly recommend Nate and Cool Guys HVAC to anyone finishing a basement or needing HVAC work done right!"

"Nate and Ben pulled an 11 hour day overhauling our 20-year-old HVAC system. When the previous owners moved out of our house 11 years ago, they took the a/c with them and we've been suffering with a swamp cooler and ceiling fans and hot/cold spots in our house ever since. We are SO happy with the ice-cold, energy-efficient, split a/c system they put in, plus a new furnace with a superb filter. They even had a solution to patch my mistake of removing a cold air return from its unfortunate placement a few years ago 🫣 Just wish I could have been there to see the 11+ years of duct junk they pulled out of our system 😉 We love supporting our local small businesses and will choose Cool Guys again in a heartbeat."

"I’m so glad I found these guys! My furnace was running pretty rough and Nate and Ben came out same-day to inspect and repair. They were very thorough with their explanations and I appreciated their honest demeanor as they made suggestions for how to prevent my furnace issues from coming back. What a breath of fresh air to work with such a solid, knowledgeable company! You won’t be disappointed giving Cool Guys a call!"

"Nate is the best! Quick service and affordable for any HVAC needs."

"Nate came in on a Saturday to fix an issue that my builder had done to my upstairs unit and even though it was an easy fix and not his fault he fixed it for free! Would definitely recommend him for any HVAC needs."

"Our furnace quit working in the middle of the night. I called first thing in the morning. They came out the same day and got the old furnace working well enough to make it until the next day. They provided several options for a permanent fix. We opted for a new furnace that was similar to the old one. They came back the next day and installed it. The newly installed furnace looks and works great and they left the work area cleaner than when they arrived. If you need HVAC work I highly recommend you give Cool Guys HVAC a call."

"Our dryer was not working properly and Nate came out and was able to clean and reroute our duct and get it working better than ever! We also needed some work done with our furnace and Nate and Cool Guys were able to get us the most competitive price of all the other locals we talked too! We plan on going with Cool Guys for all our future hvac work."

"I’ve been able to observe Nate’s work for the past 12 years before he started his own business. He has kept my 24 year old furnace running, installed central air on the main level of our home for much less than the other quote I received. Last year Nate and Ben (Cool Guys) installed a mini-split heat pump in my shop which has been wonderful in the cold winter and heat of the summer. His fees have been fair and reasonable. Cool Guys will be my go to for all my HVAC needs."